Good morning to you all! Today is such an amazing day. It is a chance to be grateful and a chance to help serve you!
Today we are sharing 3 quick tips for Turning the Negative. Teams are filled with negativity. Most often it is due to both sides feeling as if they need to get their point across. What typically breeds from this line of thinking is more NEGATIVITY. Some people just try to be more positive and even this won’t work as the negative thinker doesn’t want to feel swayed or manipulated. Here is our chance to turn the negative.
Understand how they feel and provide validation- This is very difficult. It requires you to LISTEN to the entire story before talking. Simply showing them that you understand how they feel can go a long way.
Find the YES- You will never need to agree with everything they have mentioned. But, if you can agree with what they’re feeling or share some frustrations, communicate it to them. Finding the YES or place of agreement will carry weight.
Finding their POSITIVE- When you find positive things inside of the conversation, point them out, and then reinforce them. Support their positives. When you focus on the things they already have compared to the things you “think” they should have, you open up a place where they will continue seeing the positive. When they do this, more positivity occurs.
Please feel free to share or comment.